Some insights to determine the proper level of descriptions about proceduralized tasks

摘要

It is well known fact that the provision of a good procedure is very effective not only to enhance the productivity but also the safety of any human involved systems. However, in the course of preparing the procedure, there are several factors that should be considered carefully. One of them is the level of details in describing proceduralized tasks. In this study, a decision chart that can be used to determine the proper level of descriptions with respect to the experience level of human operators is developed based on the pair-wise comparisons of plant experts. Although additional studies are indispensable, if we realize a lack of a serviceable method to determine the proper level of descriptions, it is expected that the decision chart would be a good gambit for enhancing the quality of proceduralized tasks. ? 2009 Elsevier Ltd. All rights reserved.