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Through thick and thin. Client-agency relationships are changing. Is your company prepared?

机译:风雨同舟。客户与代理商之间的关系正在发生变化。贵公司准备好了吗?

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摘要

Today's economic climate is forcing more healthcare clients, like drug companies and hospitals, to rethink their financial relationships with marketing agencies. Add a down economy to declining drug sales and admissions, and therein lies more than enough reason for brand managers to rethink their marketing spend and the need for an agency of record. In pursuit of the more budget-friendly, project-based relationship, brand managers have to consider the risk of losing an enduring agency partner while still being responsible for making their numbers. Yet in a tough economy, even with the pressure of bottom-line accountability weighing on them, clients have the advantage of being able to cherry pick brand partners from the plethora of existing agencies to help them meet their goals. For the agency, this means contributing sound strategic and creative value to a given project, minus the commitment and incentive of a long-term relationship.
机译:当今的经济形势正迫使更多的医疗保健客户(例如制药公司和医院)重新考虑他们与营销机构的财务关系。造成药品销售和入药量下降的经济不景气,品牌管理者重新考虑其营销支出以及需要一家唱片代理机构的原因就绰绰有余了。为了追求更加预算友好的,基于项目的关系,品牌经理必须考虑失去持久的代理商合作伙伴的风险,同时仍然要负责其数量。然而,在艰难的经济环境中,即使承受着底线责任制的压力,客户仍然可以从众多现有代理商中挑选品牌合作伙伴来帮助他们实现目标。对于代理商而言,这意味着为给定的项目贡献合理的战略和创造价值,而要减去长期合作关系的承诺和激励。

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