MAKING THE CALL for Patient Experience USING HEALTH IT TO ADDRESS GAPS IN PATIENT DATA-SHARING, COMMUNICATION, AND INTEROPERABILITY

摘要

INTEROPERABILITY AND INTEGRATION within the health IT landscape remain high priorities for providers, patients, and technology firms. Interoperability in health IT holds the promise of more satisfied patients, providers, and health information management (HIM) professionals. But approaching an interoperability project within your organization in order to connect various health IT and electronic health record (EHR) systems can seem daunting; it must deliver benefits to all users without adding complexity to their experience. Many practices and professionals seek answers on where and how to begin such an ambitious and potentially beneficial project. Healthcare organizations often start the interoperability journey with more questions than answers. This is to be expected in any large-scale IT project, and asking questions of one's vendor and other partners can result in a more useful, robust, and profitable implementation.