What the events of September 11 proved was something that professional business continuity planners have always known: there is no substitution for preparation. Those companies that prepared and tested, tested, and tested some more, recovered more quickly with greater control and accuracy. Those that did not prepare may take months to fully reconcile their business operations - at a cost to their bottom line as well as their reputation. The question companies are asking is: What should I do now? The answer should start with not looking for a quick fix. Software will not provide a silver bullet. The issues are complex and require planning and structure.
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