In response to the rapid aging of society and the diversification of user needs, the Japanese nursing-care insurance system and the care service industries have been undergoing continuous transformation.Likewise, the demands of the care service providers for their business support systems are also changing.When Japan's first nursing-care insurance system went into effect in April 2000, Fujitsu began offering care service providers the business support package HOPE/WINCARE.Ever responsive to the needs of the time, we have provided new functionality such as reliable billing, improved efficiency in billing paperwork, care record sharing and data editing, and form creation through processing.We have helped to increase work productivity and have continuously striven to improve functionality.Moreover, in February 2010, we released HOPE/WINCARE-ES as a new product in the HOPE/WINCARE series.The concept was twofold: to provide more comfortable operation and to utilize records to achieve quality improvements in care service.This paper describes Fujitsu's care solutions based on the HOPE/WINCARE series.
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