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摘要

A truly person-centred care (PCC) should be needs-led, comprehensive covering all aspects of health as well as social care and supported by a single assessment process (SAP). The Centre for Policy and Ageing website has a wealth of information on PCC as well as training materials for SAP (www.cpa.org.uk/sap/sap/home.html). The establishment of a patient-led NHS is an essential requirement for delivering the NHS Improvement Plan (www.dh.gov.uk/en/Publicationsandstatis tics/Publications/ PublicationsPolicyAndGuidance/DH_4106506).The aim of the Standard 2 of the National Service Framework (NSF) for the older people is to ensure that the PCC remains high on the agenda of key stakeholders (www.dh.gov. uk/PubHcationsandstatistics/Publications/Publications Policy AndGuidance/DH_4002286). The web aspects of PCC can be easily reached at the National Electronic Library for Health (NeLH) site (www.nelh.nhs.uk/nsf/ older_people/standard2.htm). A range of documents on PCC including the implementation programme, emerging challenges, progress report, examples of good practice, information on people receiving such care and the Audit Commission report can be accessed at this and the Department of Health/NHS websites (www.dh.gov.uk/ Policy AndGuidance/HealthAndSocialCareTopics/Older People),(www.dh.gov.uk/PublicationsAndStatistics/Publications/) and (www.ic.nhs.uk).

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