Fujitsu Design has consistently practiced Human-Centered Design (HCD), HCD methodology based on conducting user research and investigating requirements.As we are now in the age of cloud computing, we need to extend our domain into design activities that focus on society and the global environment.It is important that we consider why our products and services are needed, and whether or not they do any "good" for society.Therefore we will design them based on an evaluation of their benefits and influences on society.This paper first outlines the trend of research on HCD, practiced along with the development of information and communications technology (ICT), by presenting the methods and processes established up to now from four aspects: hardware-based HCD, software-based HCD, universal design and HCD, and ubiquitous computing and HCD.Then, it discusses Social-Centric Design (SCD) that studies designs from a social point of view, and describes new design processes integrating HCD and SCD.
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