The secret to good morale in the workplace is good leadership. It sounds obvious, but why is it so hard to achieve? Wilf Altman reviews a new book addressing the issue. HIGH MORALE provides a strong competitive edge, and makes it easier to support the implementation of new-strategies. It helps businesses attract and retain talented people, makes the workplace easier to manage, and increases productivity. It can lead to less absenteeism and stress, create higher customer satisfaction and - with luck - better financial results.
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