As the unholy offsprinc of Dr. Phil and Suze Orman might say, a costly relationship can make or break your fiscal health. As good stewards of budgetary dollars, IT professionals must always be re-evaluating service- and software-provider relationships. A business can't afford to be married to any one solution. Why, then, is Microsoft Office a sacred cow in many organizations? From our perspective—both from speaking with organizations that have made the move and from having gone through sacred-cow change processes like this—it's not so much a question of whether organizations should use free office-suite software, but rather how much to use and when. When you consider the cost of the incumbent Microsoft software (a couple of hundred dollars per license) and multiply that by hundreds or thousands of licenses, it becomes clear it's not a matter of justifying the switch, but rather explaining the additional expense of keeping Microsoft Office around.
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