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BILLING AND CUSTOMER CARE SYSTEM IN MOBILE NETWORK

机译:BILLING AND CUSTOMER CARE SYSTEM IN MOBILE NETWORK

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摘要

In a huge competitive mobile market, selling of technology does not work, but selling of services work. It is very important for any mobile operator to have a system, which can provide provisioning of all type of services to mobile subscribers do efficient billing for the services used by subscriber and also provide customer care for service requests bill enquiry. The Billing Customer Care System (BCCS) is an important Network element in Mobile network which can do the job of service provisioning, billing customer care related with bill inquiry service provisioning etc. efficiently to achieve better customer satisfaction in highly competitive mobile market.

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