THE situation varies from one company and industry to another. This places particular emphasis on leadership. "The more technology we use, the less productivity increases. Since the 1980s at the latest, huge sums have been invested in digital solutions. Since then, the platform economy and artificial intelligence solutions have come into play. However, gross domestic product hasn't grown as much as might have been expected," says Kari Hiekkanen, Research Fellow at Aalto University. According to Hiekkanen, who studies digital management, the paradox has been known in academic research for more than 30 years.
展开▼
