Theresa Ragozine earned the distinction as the first industry professional to hold responsibility for a global fleet in 1997, when she assumed the role of worldwide commodity manager for Johnson & Johnsons (J&J) 33,000-vehicle global fleet. Globalization, she says, was the most challenging and rewarding part of that new role, where she evolved "from a tactical to a very strategically driven global fleet program." A global focus allowed Ragozine and her team to harmonize supplier relationships, export learnings across regions and adapt to changes, ultimately leveraging the scope of J&J for "vastly improved programs, customer experiences, and financial effectiveness." Ragozine, named the first female Fleet Fi-nancials Fleet Executive of the Year in 2006, cites a total cost of ownership approach (TCO) as her team's most impactful work.
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