Operational innovation that is focused on the sustained safety, longevity, and resilience of energy grid infrastructure offers many potential benefits and represents a significant but relatively untapped opportunity for electric companies. Pursuing innovation from inside an electric company can be daunting. To counter this, some companies are seeking operational innovation from the outside in. Partnering with external firms-from seed-funded startups to operational service providers-to import innovation presents a smart path forward. An often overlooked path is innovation brought to the table by operational service partners. Creating a safe sandbox for operational innovaton requires a deep commitment that a service partner dedicated to operational asset management is uniquely suited to make.
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