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Research on E-Commerce Database Marketing Based on Machine Learning Algorithm

机译:基于机器学习算法的电子商务数据库营销研究

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摘要

From simple commercial relations to complex online transactions at this stage, it not only highlights the progress of science and technology, but also indirectly explains the diversified evolution of marketing methods and means. In marketing, database marketing has been favored by more marketers with its low cost and high efficiency and has become the "rookie" in marketing in recent years. However, as a kind of prediction and ferry, database marketing tends to be applied after simple data analysis in unpredictable market and in practice. In contrast, database marketing combined with machine learning algorithms has always been a depression in the marketing field. Therefore, this paper takes e-commerce as the research object and carries out database marketing research based on machine learning algorithm from four stages: theoretical preparation, status analysis, model construction, and results application. Firstly, the connotation, advantages, and specific operation procedures of database marketing are discussed. At the same time, four excellent machine learning algorithms including logistic regression, random forest, support vector machine, and gradient boosted decision tree (GBDT) are selected to explain the basic principles and algorithm introduction, respectively, laying a theoretical foundation for the model training chapter. Secondly, it analyzes the current situation of e-commerce from the distribution of marketing objects, the proportion of marketing channels, and the composition of marketing methods and finds new marketing ideas based on the main problems existing at the present stage of database marketing using machine learning algorithm. Thirdly, on the premise of marketing ideas, data acquisition, data processing, and positive and negative sample setting. At the same time, four machine learning algorithms are used to combine features from the perspectives of consumers, stores, and the relationship between consumers and stores. Finally, by substituting the predicted sample into the model for testing, the crowd whose predicted score is between 80 and 99 is selected to be put into the market as the model predicted crowd, and it is proposed that e-commerce should mainly adopt the database marketing method of model prediction. On the one hand, machine learning algorithm can solve the problem of uneven distribution of marketing objects, and on the other hand, it can effectively prevent the loss of potential consumers. In addition, the application strategy of optimizing other database marketing methods and assisting model prediction to improve marketing effect is also put forward.
机译:从现阶段简单的商业关系到复杂的线上交易,不仅凸显了科技的进步,也间接诠释了营销方式和手段的多元化演变。在营销方面,数据库营销以其低成本、高效率受到更多营销人员的青睐,成为近年来营销界的“新秀”。然而,数据库营销作为一种预测和渡船,往往在变幻莫测的市场和实践中经过简单的数据分析后得到应用。相比之下,数据库营销与机器学习算法相结合,一直是营销领域的一大萧条。因此,本文以电子商务为研究对象,从理论准备、现状分析、模型构建和结果应用四个阶段开展基于机器学习算法的数据库营销研究。首先,论述了数据库营销的内涵、优势和具体操作流程;同时,选取逻辑回归、随机森林、支持向量机、梯度提升决策树(GBDT)等4种优秀的机器学习算法,分别对基本原理进行讲解和算法介绍,为模型训练章节奠定了理论基础。其次,利用机器学习算法,从营销对象的分布、营销渠道的比例、营销方式的构成等方面分析电子商务的现状,并基于现阶段数据库营销存在的主要问题,寻找新的营销思路;第三,在营销思路、数据获取、数据处理、正负样本设定的前提下。同时,利用四种机器学习算法,从消费者、门店、消费者与门店的关系角度,对特征进行组合。最后,通过将预测样本代入模型进行检验,选择预测得分在80-99之间的人群作为模型预测人群投放市场,并提出电子商务应主要采用模型预测的数据库营销方式。机器学习算法一方面可以解决营销对象分布不均的问题,另一方面可以有效防止潜在消费者的流失。此外,还提出了优化其他数据库营销方式和辅助模型预测以提高营销效果的应用策略。

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