MANY small and medium enterprises (SMEs) have come out of a horror year feeling positive about the road ahead, with almost 7 in 10 expecting an increase in revenue over the next 12 months. Looking back at 2020, the majority of SMEs had to restrict their operating capabilities as a result of the COVID-19 pandemic, with more than 1 in 3 having to either temporarily close or overcome significant restrictions on their ability to operate.
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