A DESPERATE 999 call makes for harrowing listening - it's from a father whose family car has broken down in a live lane of traffic on the M6 near Knutsford just before a lorry smashes into the back of them. "Oh shit" are the last words the emergency operative hears before the sound of crunching metal. Amazingly, the parents and children all survived - they believe a boot stacked full of Christmas presents softened the impact. This incident happened in 2017 on a stretch of motorway that didn't have a hard shoulder because of road works - it was being converted into a smart motorway.
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