The Future of the Quality Professional in Health Care

摘要

Radical changes in health care, organizations, and the quality science have converged, radically altering the role of many, including the quality professional. The very existence of this role remains in question. Should it continue, radical changes are in store for its conduct. It is critical that quality professionals today remain aware of the issues, and strategically move forward to chart a quality direction for both their organizations and their own careers.