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机译:Designing schedule configuration of a hybrid appointment system for a two-stage outpatient clinic with multiple servers
Univ Missouri, Dept Ind & Mfg Syst Engn, Coll Engn, Columbia, MO 65211 USA;
Penn State Univ, Dept Ind & Mfg Engn, University Pk, PA 16802 USA;
OR in health services; Appointment system design; Open access; Two-stage multi-server clinic; Sample average approximation; Scheduling; Stochastic optimization; Outpatient clinic;