Remedies

摘要

Historically, orders requiring ISPs to provide contact information for their subscribers ordinarily require the plaintiff to pay the ISPs' reasonable costs of complying with the order to produce the information. These costs did not include the costs of giving notices to the ISPs' customers unless the Court had ordered them to do so, but where such notices were sent on the ISPs' own initiative, costs incurred from rechecking and correcting information received as a result of sending the notices would be recoverable, if identified and proven. Costs incurred by the ISP for work relating to the "reputational impact" of complying with the order for disclosure were not allowed.