WHAT IS OUR BUSINESS WITH YOU?

摘要

During a recent training exercise in a negotiations class, Jim Adamski of Riesterer & Schnell played the part of a salesperson negotiating with a farmer customer when the customer asked, "What is our business with you?" This was a profound question that goes right to the heart of what we teach at International Ag University. What exactly is your business with your customer? I believe the dealer's business with the customer can be explained as follows.