Patients want doctors to be highly trained and skilled with the technology that has led to so many health improvements in this century. Patients also need doctors to notice their emotions, and recognize that what is "routine, typical and straightforward" to doctors, almost never is to patients.In 2009,1 underwent a screening mammogram that rapidly turned into an unanticipated diagnostic procedure. During the highly efficient, same-day procedure, I was passed from assistant to assistant for more testing and finally the biopsy.
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