With Quisbee, CafeX Brings WebRTC-based Customer Engagement to All Businesses

摘要

At the recent WebRTC~v Conference & Expo in San Jose, CafeX continued to drive home its message that WebRTC technology can be a game changer in the customer experience world. Its Fusion Live Assist platform already enables video collaboration between customers and agents, enhancing the service experience with the goal of reaching resolution more efficiently and increasing customer satisfaction.