The Emerging New Library/ Librarian Experience

摘要

Libraries and librarians are all about experiences. In this column, I'd like to explore the knowledge experience and how it has changed over the years with respect to the library/librarian value proposition.Let's start with an assumption and a bias (mine, of course). First, the assumption: To be defined as a library, there must be some personal increase in the value received in the experience that results in the transformation of the user. Otherwise, we'rejust talking about transactions—downloads, hits, search results, copies, circulation, and so on. And while transactions are easy to count, they don't begin to show the full impact of interacting with trained information professionals and librarians andthe measureable and transformational alignment with personal, corporate or institutional goals.