No matter where you go or who you talk to,wherever two or more restorers are gathered,the tone will likely be a bit terse.As the industry undergoes ever faster changes,some of the”old-timers”are beginning to feel that it might be time to cash in their chips and sell their businesses.A leading business consultant who works with some of the largest corporate firms in the world,Donald Cooper,says,”The human brain is wired for negativity.”While this condition might explain some of the nervousness,it is clear that significant changes are on the horizon,and a restorer in the 2ist century is facing a rapidly evolving landscape.As restorers,this juncture presents a couple of options.Ihe first would be to reactively accept the conditions,evolve with the industry,recalibrate,and refocus our efforts toward adaptation to these trends.Many of us have been doing this for years with less-than-satisfying results.The second option is to take a more proactive approach.This entails identifying the issues and their root causes,building a strategy to address the issues,and then uniting as an industry to speak to the issues and drive positive change.As you may surmise,I am firmly in favor of the latter approach.The purpose of this article is to build a case for proactive advocacy for the best interests of restoration companies.This won't be an easy task.Hard work will be required,and the engagement of RIA contractor members will be critical to our success.I hope to detail a vision for a path that we can all embrace for the good of our businesses and the strength and sustainability of the property repair industry.
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