WE MAKE no apology for returning to Mid Staffordshire this week. We asked the writer of our News feature to talk to various pharmacy organisations about what lessons for the pharmacy profession are contained in the Francis report into the Mid Staffordshire NHS Foundation Trust. See what they had to say on p170. In Agenda this week, learn how a simple telephone call from a hospital pharmacist to a community pharmacist can make all the difference to patients' uptake of the new medicine service when they are discharged from hospital (p178).
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