The KM phoenix

摘要

Every so often a new technological wave breaks over the business world. Accompanying such watershed moments, there is invariably a follow-on, or ripple-effect, that has implications for the discipline called knowledge management (KM). The latest technology wave is that of Web 2.0, and all the changes it heralds, both to one's social and to one's working life, are already being forecast and discussed in organizations across the world. The purpose of this paper is to address the following questions. Does Web 2.0 hold any major implications for KM, and is there a new KM 2.0 waiting to evolve and accompany Web 2.0 into its brave new technology world?