Automated field inspection was just the beginning

摘要

HECo uses distribution inspection data system to review, plan and manage work using intranet Web sites.Hawaiian Electric Co. (HECo) knew that implementing a distribution inspection data system (DIDS) would be a major management issue with its field workforce. To successfully transition from a paper environment to the mobile technology, HECo (Honolulu, Hawaii, U.S.) decided it would do whatever it took to have the users accept the field application. This approach enabled HECo to avoid the pitfall of placing too much emphasis on the technology and keep the focus on the people and the work processes it hoped to improve.