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Demoralization in health professional practice: Development, amelioration, and implications for continuing education

机译:卫生专业实践中的士气低落:发展,改善及其对继续教育的影响

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Demoralization is a feeling state of dejection, hopelessness, and a sense of personal "incompetence" that may be tied to a loss of or threat to one's own goals or values. It has an existential dimension when beliefs and values about oneself are disconfirmed. Numerous sources describe high rates of dissatisfaction and burnout in physicians and other health professionals. This article reviews historical and empirical findings that describe the professional and personal value orientations of physicians and other health professionals. It reviews empirical and theoretical findings to consider the implications of conflict between these values and negatively perceived ethical and values orientations of health care organizations and commercial health care entities. Conflicts between personal and professional values of health professionals and larger health care related organizations and commercial entities with which they are associated may contribute to the development of demoralization and burnout. Physicians and other health professionals frequently experience values related conflicts with larger social, organizational or bureaucratic systems. These conflicts place health professionals at risk for demoralization and burnout. "Remoralization," or renewal of morale, depends on the reestablishment of the potential for fulfillment of one's values in the work environment. This depends on organizational, group, and personal efforts. Continuing education and continuing professional development programs should have a programmatic focus on the importance of a values orientation in health care and support program development aimed at recognizing, addressing, and reducing demoralization and its potential for negative health care consequences for health professionals and patients.
机译:挫败感是一种沮丧,绝望的感觉状态,是一种个人“无能”的感觉,可能与丧失或威胁自己的目标或价值观有关。当对自己的信念和价值观不明确时,它具有存在性的维度。大量资料表明,医师和其他卫生专业人员的不满和倦怠率很高。本文回顾了历史和经验发现,这些发现描述了医生和其他卫生专业人员的专业和个人价值取向。它回顾了经验和理论研究结果,以考虑这些价值观与卫生保健组织和商业卫生保健实体的负面看法之间的矛盾和道德取向和价值观取向。卫生专业人员以及与之相关的更大的卫生保健相关组织和商业实体之间的个人和专业价值观之间的冲突,可能会导致士气低落和精疲力尽。内科医生和其他卫生专业人员经常遇到与较大的社会,组织或官僚制度相关的价值观冲突。这些冲突使卫生专业人员面临士气低落和倦怠的风险。 “道德化”或士气的更新,取决于在工作环境中能否实现自己的价值观。这取决于组织,团队和个人的努力。继续教育和持续专业发展计划应以计划为重点,重视以价值观为导向的卫生保健和支持计划的发展,旨在认识,解决和减少士气低落及其对卫生专业人员和患者的负面卫生保健后果。

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