if Carlsberg did HSE inspectors, as the advertising slogan goes, then they'd probably look something like David Norton (see p18). Norton comes across as the kind of approachable official who inspires trust and respect from those he inspects. He's the kind of unassuming character who will get on with the day job regardless of whether his activities become chargeable under Fee For Intervention (FFI) powers. The trouble is, not everyone has a David Norton turning up on site. The latest round of FFl-fuelled complaints from manufacturers show growing unrest with a perceived hardening of regulatory style.
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