ARE WE NEARLY THERE YET?

摘要

In recent years, discussion around the future of utilities has been preoccupied with the concept of disruption and the industry's evolution. But as businesses embrace notions of change, how should they make transition a reality? What does the transition mean in practice for utility firms across the country - and how far along that transition are we? A survey carried out by Insight Advantage for Utility Week Live (UWL) during November and December of those in senior positions in water and energy - ranging from director to heads of departments and managers - helped shape these answers.