BE SURE TO SAY THANKS - TO YOUR EMPLOYEES

摘要

You've heard it from us for years - don't forget to let your customers know how much they mean to you. Many of you have made regular customer appreciation events or activities an integral part of your employee training procedures. Unfortunately, forgetting to tell your employees how much you appreciate THEM can go a long way to undermining the goodwill you work so hard to build up with your customers.There's no doubt that in the crazy, day-to-day grind of running a business, you may often find yourself too busy or simply too distracted to just stop and say "thanks" or "congratulations." But let's face it, there's a demonstrated shortage of quality talent out there - can you afford not to implement an employee-retention program that's based on recognition? According to a recent survey of employees, eight out often respondents said they're motivated to work harder when their boss shows appreciation for their work, and more than half said they'd be more likely to stick around longer if they felt more appreciation from their bosses.Motivated workers generate more revenue and, frankly, the cost of replacing an employee is typically equal to or greater than their annual salary. Simple recognition is one of the simplest - and most effective -things you can do to boost morale and motivate your employees.