Empirical study of coping strategies for computer-related related technostress of Chinese employees

摘要

Technostress is defined as “any negative impact on attitudes, thoughts, behaviors, or body psychology caused directly or indirectly by technology”. With the rapid diffusion and penetration of information and communication technology, computer-related technostress attracts more and more attention from academic and professional fields. Based on the analysis of the inhibitors of the computer-related technostress, this paper proposes a conceptual framework of the impacts of inhibitors on computer-related technostress. Then a survey was conducted, data was processed and analyzed using SPSS and LISREL. The result shows that an improved training utility in computer technology, efficient technology-end-user help-desk will help to alleviate computer-related technostress.