A Generic Systems Model for Ocean Shipping Companies in the Bulk Sector

摘要

Ocean shipping transportation has been studied mainly from an economic and management point of view. This article follows an operations management approach, adopting a Business Systems Engineering methodology with the assistance of process modeling. It aims to identify, understand, and document the factors or activities within the ocean shipping management companies via the creation of Generic Systems Model (GSM). Two case studies from different sectors - dry bulk and liquid bulk - assist in the validation of the model.