CASE REVIEW

摘要

Until about 10 years ago, many fleet engineers saw tyres as a commodity or, worse, a necessary evil. But most now appreciate that tyres have a big impact on operating costs, not least because of their influence on fuel economy. Guy Heywood, commercial director of Michelin's truck and bus division, has watched the penny drop. "It's not news that prices have increased," he says. "Tyres are up by 140% over the last 10 years, and fuel has doubled since 2008. Over that period, fleet managers have woken up to the value that's locked in a tyre." But he's also convinced that tyre management is no longer a job for generalists: a specialist needs to be in charge.