Renault Trucks rolls out augmented reality headsets

摘要

Renault Trucks is adopting the augmented reality Optiview Remote Expert Solution across all its 71 dealers in the UK and Ireland. Optiview powered by Librestream, utilises Onsight remote expert software and RealWear HMT-1 head mounted tablets. The combined solution enables Renault Trucks to provide a hands-free remote support service that is providing the workshops faster complex fault resolution, improved workshop utilisation, profitability and efficiency, it says. Using Optiview, Renault Trucks' technicians can immediately collaborate with technical support via their computer or mobile devices. Together, the teams see live video, talk, and draw on-screen to expedite asset inspections, equipment diagnostics and warranty claims.