It is recommended that an operator records all positive or negative lessons learned, during the life of a project to enable these to be included in the work scope of future projects. This article outlines a method adopted by an offshore operator to capture lessons learned during the engineering, construction and commissioning phases of the Triton FPSO project. It is advisable to develop a cause-and-effect diagram-based on the work scope and lessons learned, as illustrated in Fig 1 (page 20), which identifies the key activities that influence the success of the project. To establish a lesson learned, various tools can be used to identify improvements for future projects. The best source for lessons are members of the project team. In the case of Triton, the project team was invited to describe any lesson learned and to recommend how to improve or accept a finding as being appropriate for future projects.
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