Leadership clinic: My staff are refusing to come into the office

摘要

Question: We’ve got a single office in the UK, just over 300 people. It has been open since April, but it’s not been mandatory to come in since before the pandemic. We’ve surveyed our employees several times - most want to come in two or three days a week, but about one in six is really reluctant to commit to going to the office. Some have even moved away from the city in the last year. A similarly sized group hates working from home and wants to go back to normal. I want to hold on to our collaborative, high-energy culture - we’re in professional services - but I don’t want to drive talented, motivated people off, and I’m concerned whatever we decide could have that effect. How can we keep both groups happy?