Worries about Server Failure Suggest Need for Contingency Planning for SaaS Apps

摘要

BOSTON, Mass., November 23,2015 - Enterprises need to understand the level of risk associated with Software-as-a-Service (SaaS) in the enterprise, the importance of contingency planning, and the consequences experienced when a SaaS vendor does not meet expectations for application support, according to a recent survey. Often, small SaaS providers can't answer the question "What if your servers go down?" much less the bigger question, "What if you close your doors, how do I continue operations and get my data?" SaaS providers need to earn the trust of their customers by ensuring that an application continuity plan is in place.