Companies that provide executives and top-level managers with insights into business-level and operational metrics are better positioned to improve supply chain performance. The ease with which this knowledge can be managed also matters: executives are often short of time or skill to create and properly execute complex data analysis or time-consuming reports. Best-in-Class companies are 64 percent more likely to have the drill-down capability in their supply chain Bl tools to determine causes of business challenges (root cause analysis). These capabilities help top managers obtain a comprehensive view of their business, and make more encompassing estimates of business risks and opportunities.
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