When A Stranger Calls

摘要

SEN reported on the looming closure of the PSTN network many years ago and at the time there was a sense of monitoring's future being challenging, yet glittering. We never saw the demise of POTS as being a threat to provision of alarm monitoring itself. But with IP now the default communications method for most applications, there's an emerging vision of a different sort of security industry. We're not talking about these changes happening tomorrow, nor will our central stations no longer monitor the interests of serious organisations. But there are going to be adjustments to user expectation, as well as adjustments to the monitoring business model that serves ordinary consumers.