END users now have considerably more control over their security systems than ever before. The key question is whether or not it's possible for quality alarm panels to offer capabilities like app-based management and reporting, while also supporting traditional monitoring stations. Products need to be so easy to use that end-users feel an immediate familiarity with the product, yet complex enough so that a professional installer is still required to put the system in and program it. Manufacturers need to offer a full range of self-monitoring options, while still offering value through a centrally monitored service.
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