The riba plan of work 2013 demands an intelligent approach to commissioning. As the profession absorbs the updated Plan, what is the client thinking about? We learn both from our own projects and from research into other buildings, sometimes even different types. From our research into hotels, Argent realised that using the lobby level differently in an office building offered an enormous opportunity. While in many the lobby is a large-scale, sterile, empty space, our new office building incorporated a hotel-like 'business lounge' and meeting area at ground floor level. People want to use them and they give the building's entrance a more human feel. The business case was clear: leveraging the ground floor for business purposes creates an environment that attracts users to the building, helping to let it.
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