Mainstream Speech Recognition?

摘要

Roland Jones, IT Director at Vue Cinemas explains how speech recognition systems have helped the cinema chain handle enquiries from a substantial number of customers per day more efficiently. Vue is the largest operator of modern multiplex cinemas in the country and was formed in May 2003 through the acquisition of Warner Village Cinemas by SBC International Cinemas. The Vue circuit of 42 UK cinemas has 450 screens and over 25 million attendances a year, giving Vue the second largest market share in terms of box office.