Quality of Working Life and Job Behavior of Workers in IT Industry: A Comparative Study of Private and Public Sectors

摘要

The success of any organization is highly dependent on how it attracts recruits, motivates and retains its workforce. Today's organizations need to be more flexible so that they are equipped to develop their workforce and enjoy their commitment. Therefore, organizations are required to adopt a strategy to improve the employees 'Quality of Work Life' (QWL) to satisfy both the organizational objectives and employee needs. This study reviews the meaning of QWL, analyses constructs of QWL based on models and past research from the perspective of IT Industry in India. The Constructs of QWL discussed are Job satisfaction, Compensation, Human Relation, Working Condition, Grievance, competency development, Stress and well-being. The study concludes that QWL from the perspective of IT Industry employees is challenging both to the individuals and organizations. The implications of this meaning and constructs for future research in QWL from the perspective of IT Industry employees are discussed.