More Work, More Money Four ways you can make money with extended hours

摘要

Sitting in a bar many years ago with Frank Blau, an industry giant, at a convention [trust me it was all about the education!], we got to talking about extended hour service.rnFrank was sharing with me that 40 percent of his profitability came from his company's ability to better handle the after-hours calls than his competition. That was an eye-opener. But, it was nothing new to me. I was born into a family business that actively practiced the 24/7/365 philosophy by manning our own phones and having staff in the field to do just that. That said....Frank is king when it comes to numbers and I never sat back to realize just how right he was...until then.