As today's railways look for new business models to create additional sources of revenue, they must take into account changing technology, customer needs and how to add more value to their customers' businesses. In short, they must determine how to provide cost-effective, innovative services to their customers. AREMA faces the same challenge in trying to meet the railway industry's and our mem-bers'needs through the development of cost-effective, innovative services and product offerings. These services and products offered by AREMA include our publications, seminars, conferences and member services.
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