The importance of making ticketing schemes available to all potential travellers was mentioned frequently at the Transport Ticketing Global 2020 event in London.Most obviously, while many people have smart phones, there are still those who don't.Contactless bank card payment offers opportunities for innovative pricing models such as fare capping, but Andrew Anderson, Head of Transformation Portfolio, Payments, at Transport for London, pointed out that there are significant numbers of customers for whom contactless is unsuitable.
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