Mixed picture in P11 PPMs

摘要

Network Rail reports that the national average PPM score for Period 11 to January 31 was 87.9%, with the national average MAA ending the period at 89.5%. During P11, 61% of delays were attributed to MR, 27% to TOC-on-self and 12% to TOC-on-TOC. Topping the table once again, c2c noted that its strong punctuality record was reflected in the latest National Rail Passenger Survey which showed that 91% of passengers surveyed were satisfied with train punctuality (RBI479 p4). 'We're proud that c2c passengers are the most satisfied in the UK with the punctuality of their train service', said c2c Managing Director Julian Drury. 'Over the coming year we aim to extend our reputation for reliability while delivering other journey improvements'.