Weather the Storm Monitoring Weather Plays a Key Role in Major Incident Management

摘要

Major disasters can happen anytime, anywhere, and weather events affect the decisions and response times that ensure public safety. The 9-1-1 call center is the first line of defense for managing a major incident. Addressing a major incident involves three processes: planning, response and mitigation. By the time a weather disaster strikes, call centers should already be prepared to deal with a rapid spike in call volume.