More Tech, Same Center: Technology's Effect on the Comm Center

摘要

Advancements in technology have had a significant impact on the design and operation of public safety communications centers. As technology has evolved, security and other systems have become increasingly sophisticated. Video cameras proliferate in both our comm centers and communities. Shot detection systems have been deployed in several cities. Changes in technology have also affected the ability to record video in synchronization with such sources as telephone and radio traffic and view the video remotely.